SAP SD (Sales & Distribution)
Master SAP SD with order-to-cash processes, pricing, billing, shipping, and real-time sales analytics.
Course Description
Master SAP SD (Sales & Distribution) with a comprehensive training program designed to build expertise in end-to-end sales and distribution processes within SAP S/4HANA. Learn complete Order-to-Cash workflows including customer master data, pricing procedures, sales order processing, delivery management, billing, and credit management. Gain hands-on experience with sales organization setup, condition techniques, shipping processes, returns management, and customer service operations. Understand integration with SAP FI, CO, MM, and logistics modules while leveraging SAP Fiori applications for real-time sales monitoring and reporting. Through practical exercises, real-world scenarios, and a capstone project, you will develop the skills required to configure, manage, and optimize SAP SD solutions for enterprise environments.
What You Will Learn
- Basic SAP knowledge
- ERP understanding
- Computer basics
- Interest in sales
- Business process basics
Course Curriculum
12 Sections• Introduction to SAP SD module
• Sales process overview (Order-to-Cash)
• Organizational structure in SD
• Master data overview (Customer, Material, Pricing)
• Integration with other SAP modules
Outcome: Clear understanding of SD business and technical foundations
• Sales organization, distribution channel, division
• Sales area assignment
• Shipping point and loading group
• Document flow and process integration
Outcome: Ability to configure and map SD organizational structures
• Customer master data configuration
• Material master integration
• Customer-material info records
• Condition records and pricing master
• Credit control area configuration
Outcome: Accurate setup of SD master data
• Pricing procedure configuration
• Access sequences and condition tables
• Discounts, surcharges, and taxes
• Special pricing scenarios
• Integration with billing and FI
Outcome: Effective pricing and billing strategy configuration
• Order types and document flow
• Sales order creation and configuration
• Delivery scheduling and availability check (ATP)
• Order confirmation and follow-up
• Workflow and approval processes
Outcome: End-to-end sales order processing expertise
• Delivery document types
• Picking, packing, and goods issue
• Shipment processing and tracking
• Integration with warehouse and logistics
• Fiori-based delivery management
Outcome: Streamlined shipping and delivery operations
• Billing types and invoice configuration
• Credit/debit memos and cancellations
• Revenue recognition integration with FI
• Intercompany and service billing
• Fiori billing apps and reporting
Outcome: Accurate billing and revenue accounting
• Credit limit setup and monitoring
• Automatic credit check during sales order processing
• Risk category assignment and reporting
• Integration with FI and SD
Outcome: Manage customer credit and reduce financial risk
• Returns order processing
• Credit memo processing
• Complaint handling
• Service orders and post-sales support
• Integration with CRM and SD
Outcome: Efficient returns and service management
• Standard SD reports
• Customer and sales analytics
• Sales performance dashboards (Fiori)
• Revenue and margin analysis
• KPI tracking and decision support
Outcome: Data-driven sales and distribution insights
• Configuration best practices
• Transport management and version control
• Troubleshooting common SD issues
• Integration checkpoints with FI/CO/MM
• Upgrade and compliance-ready processes
Outcome: Production-ready SD configuration and governance
Project Scope:
• Configure SD organizational structure
• Set up master data and pricing
• Execute sales order to billing scenario
• Monitor delivery, shipping, and credit management
• Generate reports and perform reconciliation
Deliverables:
• SD configuration documentation
• Sales order & billing workflow diagrams
• Reporting and KPI dashboards
Frequently Asked Questions
Testimonials
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